Policy Disclosures

1 \ Shipping and Delivery Policy:

Bhojwani Foods Limited is committed to deliver your order with good quality packaging within given time frame. We will try to meet your requirements as closely as possible. Kindly indicate any special requirements you have in the comments column during checkout. If you are allergic to any ingredient or food product, request you to write to us for advice before placing your order.

To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only and to the specific geographies serviced by them. . We ship throughout the week during normal working hours except Saturday/Sunday/Public holidays (which are excluded to prevent the lag in shipments).

In the case of shipping within Nagpur, deliveries will be done in the time slot and date selected by the customer.  A person should be available at the given address to collect the shipment.

In the case of shipping to the USA, the shipping would be done on behalf of a relative or friend of yours residing in India. Products won’t be shipped from Bhojwani Foods Limited directly. So, for this we would need a local address and an identification card supporting the address for US shipping. The local address and ID should be submitted within 24hrs of placing the order. If not, the order would automatically be cancelled. Read cancellation policy for information related to refunds.

Please note that the delivery timing depends on a number of factors like: weather, unforeseen events, traffic conditions, customs clearance( in case of US shipping) and other special events. However, we will always endeavour to complete the delivery as early as possible and keep you updated in case of any changes. We are not responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the parcels to the customer, or if the customer is not available at the time of delivery.

2 \ Cancellation Policy

If unfortunately you have to cancel an order, please contact our customer care at support@Bhojwanifoods.com. If you cancel your order before your food items have been shipped, we will refund the amount after deducting TDR(Transaction Discount rate) charges of 3%. However, once the order has been shipped (that is, it has been handed over to the delivery agent), we will not be in a position to address any cancellation requests. You will appreciate that these are specialty food products and the loss of shelf life/transit damage will render them unsuitable for reuse/resale and hence we cannot accept cancellation or return of shipments. Only in case of valid cancellation requests, the refund for the same will be made in the same method that the payment is received, within 15 working days from the date of cancellation of order.

If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

3 \ Terms & Conditions

The sites www.Bhojwanifoods.com are owned and maintained by Bhojwani Foods Limited, a proprietary concern. Your access to and use of Bhojwani Foods Limited sites is exclusively subject to these terms and conditions. You will not use the websites for any purpose that is unlawful or prohibited by these terms and conditions. By using the websites you are fully accepting the terms, conditions and disclaimers contained in this notice.

The information, software, products, and services included in or available through our websites may include inaccuracies or typographical errors. Changes are periodically made to the information therein. Bhojwani Foods Limited may make improvements and/or changes in its sites/services at any time. Advice received via our websites should not be relied upon for personal, medical, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation.

 

Bhojwani Foods Limited makes no representations about the suitability, reliability, availability, timeliness, lack of viruses or other harmful components and accuracy of the information, software, products, services and related graphics contained within the Bhojwani Foods Limited sites/services for any purpose. All such information, software, products, services and related graphics are provided "as is" without warranty of any kind. Bhojwani Foods Limited hereby disclaims all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties and conditions of merchantability, fitness for a particular purpose, workmanlike effort, title and non- infringement.

This sites may contain links to other web sites operated by third parties ("linked sites"). You acknowledge that, when you click on a link to visit a linked site, a frame may appear that contains the Bhojwani Foods Limited logo, advertisements and/or other content selected by Bhojwani Foods Limited. You acknowledge that Bhojwani Foods Limited neither endorses nor is affiliated with the linked site and is not responsible for any content of any linked site or any link contained in a link site, or any changes or updates to such sites. You also acknowledge that Bhojwani Foods Limited is providing these links to you only as a convenience.

You specifically agree that Bhojwani Foods Limited shall not be responsible for unauthorized access to or alteration of your transmissions or data, any material or data sent or received or not sent or received, or any transactions entered into through a Bhojwani Foods Limited site/service. You specifically agree that Bhojwani Foods Limited is not responsible or liable for any threatening, defamatory, obscene, offensive or illegal content or conduct of any other party or any infringement of another's rights, including intellectual property rights. You specifically agree that Bhojwani Foods Limited is not responsible for any content sent using and/or included in a Bhojwani Foods Limited sites/service by any third party.

In no event shall Bhojwani Foods Limited and/or its vendors be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Bhojwani Foods Limited sites/services, with the delay or inability to use the Bhojwani Foods Limited sites/services or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the Bhojwani Foods Limited sites/services, or otherwise arising out of the use of the Bhojwani Foods Limited sites/services, whether based on contract, tort, negligence, strict liability or otherwise, even if Bhojwani Foods Limited or any of its suppliers has been advised of the possibility of damages. Bhojwani Foods Limited does not endorse in anyway any advertisers/ contents of advertisers on its webpages. Please therefore verify the veracity of all information on your own before undertaking reliance and actioning thereupon. Bhojwani Foods Limited shall not be responsible nor liable for any consequential damages arising on account of your relying on the contents of the advertisement.

This agreement is governed by the laws of Republic of India. You hereby irrevocably consent to the exclusive jurisdiction and venue of courts in Nagpur,Maharashtra India in all disputes arising out of or relating to the use of the Bhojwani Foods Limited sites/services. Use of the Bhojwani Foods Limited sites/services is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree to indemnify and hold Bhojwani Foods Limited, its subsidiaries, affiliates, officers and employees, harmless from any claim, demand, or damage, including reasonable attorneys' fees, asserted by any third party due to or arising out of your use of or conduct on the Bhojwani Foods Limited sites/services.

Bhojwani Foods Limited reserves the right to disclose any personal information about you or your use of the Bhojwani Foods Limited sites/services, including its contents, without your prior permission if Bhojwani Foods Limited has a good faith belief that such action is necessary to: (1) conform to legal requirements or comply with legal process; (2) protect and defend the rights or property of Bhojwani Foods Limited or its affiliated companies; (3) enforce the terms or use; or (4) act to protect the interests of its members or others. Bhojwani Foods Limited performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Bhojwani Foods Limited 's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Bhojwani Foods Limited sites/services or information provided to or gathered by Bhojwani Foods Limited with respect to such use. if any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

 

Delivery Policy

1.Cross border shipments for countries such as Canada have a higher chance of attracting customs duties. Please note that Bhojwani Foods Limited will not be responsible for any charges incurred during customs clearance/delays arising due to customs clearance and the customer will have to bear it.

2.Bhojwani Foods Limited is not responsible for shipment held for any reason beyond our control like government agencies, natural calamities or unforeseen events.

3.In case of damage of shipments because of solely Bhojwani Foods Limited mistake, refund will be given in 30 days.

4.Claiming conditions: Complaint must be given within 72hrs in mail from the shipment delivery date, along with proof.

5.Transaction fees will be deducted for all Cancelled orders.

6.All disputes are subject to Nagpur jurisdiction only.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Bhojwani Foods Limited with respect to the Bhojwani Foods Limited sites/services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Bhojwani Foods Limited with respect to the Bhojwani Foods Limited sites/services.

All copyright,trademarks and all other intellectual property rights in the websites and its content( including without limitation to the websites design, text,graphics and all software and source codes connected with the websites) are owned by or licensed to Bhojwani Foods Limited . In accessing the websites you agree that you will access the content solely for your personal,non-commercial use. None of the content mat be downloaded, copied, reproduced, transmitted, stored,sold or distributed without prior consent of the copyright holder.

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